Support

Last updated September 28, 2026

Draft — pending legal review. This text is not final.

Questions, problems, or a number that looks wrong? We want to hear it.

Contact us

Email support@hardwoodterminal.com. We reply within two business days.

To help us help you quickly, include the email on your account, which device you’re using (iPhone, Android or web), and — for data questions — the player, team and season.

Common questions

I forgot my password

Use Reset password. If the email doesn’t arrive within a few minutes, check your spam folder.

I didn’t get my confirmation email

Check spam, then try creating the account again with the same email — a new link is sent.

When does the data update?

Every night during the season, after the day’s games are final. The app shows when the data was last updated.

Why is an older season marked “historical”?

Box scores before the 2013-14 season are less complete in our source data. Those seasons are included, but flagged so you know to read cross-era comparisons with care.

How do I delete my account?

See Privacy — email us from the address on the account and we delete everything within 30 days.